When Bart Powell of Piney Point Homeowners Inc. came to us, they were having issues with their shorelines eroding, in many places, encroaching on nearby homes and endangering their structural integrity. 

It is our duty to remain passionately-focused on providing superior customer service. Without happy customers, we do not exist, so we asked Bart seven questions about their customer experience with Crosscreek Environmental:

1. WHAT WERE SOME OF THE REASONS YOU CHOSE CROSSCREEK ENVIRONMENTAL?

I found them through a website search and I included them in a request for bids. Derek Wagner, the project manager, was quick to respond, explaining the process from materials to labor, and he met us at several sites to show us the finished work. It is a very interesting and effective solution, and Derek is very responsive and knowledgable. Cost was another concern, and Crosscreek's pricing is very competitive on the low end.

​​2. WHAT MADE YOU HAPPIEST ABOUT WORKING WITH OUR COMPANY?

Due to budget constraints, our project is being done in phases, without affecting the cost, with the exception of one annual material cost increase. It was a pleasure learning from, and communicating with Derek.

​​3. WHAT HAVE YOU BEEN ABLE TO ACHIEVE SINCE USING OUR SERVICES?

Great peace of mind for the residents living closest to the lakes' shorelines.

​4. WHAT HAS EXCEEDED YOUR EXPECTATIONS SINCE WORKING WITH US?

Our lakes, where we have had work done, look so much more aesthetically pleasing, and 5' to 6' of shoreline has been reclaimed, using soil from within the lake, much of which had been deposited there due to erosion.

5. WHAT WOULD YOU TELL SOMEONE WHO'S CONSIDERING OUR BUSINESS? ​

I highly recommend Crosscreek for this service. They are now also under our employ, performing regular monthly maintenance and inspection of our lakes.

6. ​WHAT ARE THREE BENEFITS YOU'VE EXPERIENCED AS A RESULT OF OUR SERVICES?

1. Security 
2. Aesthetics 
3. Savings

7. ​IS THERE ANYTHING ELSE THAT YOU WOULD LIKE TO COMMENT ON OR SAY ABOUT THE PRODUCT OR BUSINESS?

We have future projects planned with Crosscreek Environmental. We have much confidence in their services.

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